a limited liability company specialized in organizing the collective tourist trips and programs for the individuals, families, groups, Official delegations, and the visiting tourists for the touristic attractions and heritage inside the state of Kuwait on top level and with distinct potentials and methods throughout the year.
The user and all dealers on Monument Website shall acknowledge that it is the owner of the trademark registered solely on the website, and it shall have the right to question its user and imitator legally.
The website user, upon request, shall furnish all the required and authentic data, bears the full responsibility about any forgery or changing for that.
The registrar shall acknowledge that the agreement is available on the electronic page of the company through which the contracting shall be made by the company and the participants and signing on a binding and firm basis, serves as the hard copies completely with the same legal effect. Accordingly, the purchasing and contracting shall be made and considered as a correct and recognized.
The participant in the trip shall be committed to all regulations and laws issued by the company and the programs organizers, regarding the smooth running of the programs and trips and the itinerary of the touristic trips and the landmarks to be visited by the participant and his dependents according to the bought reservations other than the conditions, instructions and terms provided in this agreement.
The participant and his dependents shall acknowledge to maintain the company’s tools, the used means of transport and not to destroy them or making any changes, destruction or demolishing for. In this case – God Forbid- the participant shall be committed to repair those damages, its contents or any part hereof on his own account or paying its value.
The participant shall acknowledge and commit that he understands that the contracted trip is assigned for visiting the major, touristic and heritage landmarks in the state of Kuwait, that nature of the trip shall be as shown before.
The participant acknowledges and undertakes to abide by the times of the trips’ start back and forth as well as during the trip in case of multiple visits places, and the company shall bear no responsibility in case of any breach of the above.
Under this clause, the Participant knows that he shall not be able to refund the reservation value of his trip, in case the reason of missing the trip time is attributable to him. Also, it is not permissible to refund the ticket value less than one week before the trip date or elapsing of two weeks from the reservation date, whichever is earlier. It is not permissible to refund the reservation value, which is paid within a limited offer period.
The participant acknowledges that in case of a force majeure is occurred to the company which resulted in delaying or cancelling the trip start time for any reason beyond the company’s control, then the Participant have the right only to maintain the reservation and utilize such reservation in another trip to be organized by the company, upon the availability of all requirements including the numbers necessary for starting this trip or program.
The participant acknowledges and undertakes to keep and maintain his personal luggage and belongings inside the transportation means throughout the trip as well as all places where he goes, and he shall be responsible for loss of any luggage at his own risk. The company shall not be responsible for any loss & found.
The participant undertakes to provide a payment method which is legally useable. He also agrees to any terms and conditions governing the payment methods available on the website, provided that the payment to be in Kuwaiti Dinar.
The participant acknowledges and undertakes that he is aware of the trip value and its inclusions, as shown on the website.
- Upon completion of payment, the participant gets a message including reservation number and his main information, and notification message on the social network mean logged in such information.
- The website user shall also provide a printed paper from the website including the reservation and the ticket indicating all of his data, seat number, if any, the reservation value and date, as well as all program or trip information (if this service available on the website).
The company shall update the terms and conditions, as required, for providing the necessary service and maintaining the required rights. The user’s continuing using of the company’s services means that he is aware of the recent updates that may arise on these terms and conditions in the future and agrees thereon.
In case the participant or registrar violates these terms and conditions, or exposing the company for any damage, risk, judicial accountability, or misusing the service, accordingly the company shall have the right to cancel the participant’s reservation. The company shall also be entitled to claim compensation for any damages may be occurred as a result of the above.
Monument company offer photographing services on trips to document all history of tours. Olso, to share it with its customers in social media and websites. This happen in open places (not personally) and with agreement of customer by service application or e mail request. therefore, customer don’t have right to complain about it after he gave agreement on it.
Monument Co. to provide assistance services for the visitors Kuwait – Hawalli – Block 4 – Ibn Khaldoun St. – Plot 401 – Al-Fadhala Tower Floor 12 – Office (22)